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  • If you’re fired or unfairly dismissed

    Found in Work / Workers’ rights / If you’re fired or unfairly dismissed

    If the process to fire you has not been handled properly or the reason you’ve been fired is not valid, you can raise a personal grievance with your employer.

  • Your last pay when you leave a job

    Found in Work / Your last pay when you leave a job

    If you leave, retire, are fired or made redundant from a job, check that your final pay and deductions are correct.

  • Make a complaint about residential care

    Found in Health / Rest homes and residential care / Make a complaint about residential care

    There are different steps to take depending on your complaint, but tell the manager of the rest home or hospital first — they may be able to fix the problem.

  • 111 emergency service

    Found in Law, crime and justice / Crimes and emergencies / 111 emergency service

    If you need help from the police, the fire service, or you need an ambulance, dial 111 and the emergency operator will connect you to the right place.

  • Apply for a child's first passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for a child's first passport

    Child passports are for children aged 15 and under. They cost $120 and are valid for 5 years. When a child turns 16, their passport is still valid until it expires or is cancelled.

  • Financial help for first home buyers

    Found in Housing and property / Buying or selling a home / Financial help for first home buyers

    You may be able to get government help to buy your first home if you’re a KiwiSaver member, a Kāinga Ora tenant and wish to buy the house that you live in, or are Māori and want to live on your ancestral land.

  • Apply for your first adult passport

    Found in Passports, citizenship and identity / Get or renew a New Zealand passport / Apply for your first adult passport

    If you are 16 or older, you need an adult passport. Adult passports cost $206 and are valid for 10 years.

  • Get a needs assessment

    Found in Health / Help in your home / Get a needs assessment

    If you need help to stay in your home, or long-term care in a rest home or hospital, you can only get government help if you have a needs assessment first.

  • Appearing in court

    Found in Law, crime and justice / The courts / Appearing in court

    You’ll first appear to enter a plea. If you plead not guilty, you’ll appear again at a later date. If you plead guilty, you’ll either be sentenced immediately or appear later for sentencing.

  • History of daylight saving in NZ

    Found in Recreation and the environment / Daylight saving in NZ / History of daylight saving in NZ

    New Zealand first introduced daylight saving time in 1927. The current times have been fixed since 2007.

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